Delivery

MarianodiVaio.com cannot be held responsible for possible shipment delays as all shipments are handled by third parties. MarianodiVaio.com subcontracts carriers and, therefore, when the order is handed over to the carrier the only information available is the one appeared in the carrier website. The tracking number to get this information will be set to your order when the package is shipped. 


MarianodiVaio.com will not be responsible for delays within the recipient's control, such as recipient not being available to accept delivery, having supplied MarianodiVaio.com with incorrect delivery information, or is unable or unwilling to cooperate with carrier and/or customs. When the order is in carrier's hands, the carrier is responsible for it.



Within ITALY 

Shipping Methods

Standard Delivery                                                                  
Bartolini will deliver items that are available for immediate shipments in 1-2 business days for free shipping.

Saturday, Sunday and public holidays are not considered business days.



P.O. Boxes

Please note that we are unable to ship to P.O. Boxes at this time.



Gift Boxing and Gift Messaging

Gift boxing is provided if the option has been selected. Items will be placed in boxes based on size and box availability. Any boxing requests can be directed to Customer Service support@marianodivaio.com.
Gift messages will be inserted in the gift box.




To INTERNATIONAL countries

Shipping Methods and Delivery, Duties and Taxes

Express Delivery with DHL can take from 2 – 3 business days. 

Standard Delivery to Russia with EMS take 7 business days.


Saturday, Sunday and public holidays are not considered business days.

Shipping Fees, Duties & Taxes

If you order goods from our site for delivery outside Italy, they may be subject to import duties and taxes which will be levied when the order reaches the delivery address. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. For further information please contact your local customs office before placing your order.



Excluded Countries

We cannot ship to India, Brazil and Azerbaijan


Gift Boxing and Gift Messaging 

Gift boxing is provided if the option has been selected. Items will be placed in boxes based on size and box availability. Any boxing requests can be directed to Customer Service support@marianodivaio.com
Gift messages will be inserted in the gift box.




There are some remote areas where we cannot guarantee that your order will be delivered within the specified timing. Please contact customer assistance if you are concerned that this may apply to you.

You will be asked to provide a telephone number on the shipping page of checkout, which is important if the courier needs additional information to ensure a successful delivery.
You will also be asked to provide an email address, to which we will send confirmation that your order was placed and advise when it is shipped.



How will my order be shipped?

Our shipping partner is committed to providing top-quality service for your package. We’ll email you the tracking information when the courier collects the parcel.

How much is shipping?

Shipping fees vary by country. The actual delivery charges will be calculated for you on the checkout pages prior to acceptance of your order.

How do I change my shipping address?

Give us a call at (+39) 075 69 14 98 or send us an email at support@marianodivaio.com and we’ll solve the problem for you.

Will I have to pay taxes?

Depending on where your order ships to be required to pay additional taxes based on the taxation requirements of the destination.

I was not around when the item was delivered. Can you re-send the package?

Please get in contact with us immediately to see if the package is still on hold at the courier. Otherwise, it will be returned to us and we will email you when we receive it.




More Information

If you have any additional questions please call (+39) 075 69 14 98, or email us to support@marianodivaio.com.